Shipping policy

SHIPPING INFO

 

At Michele Hannan Ceramics each piece is handmade and unique.

Please, allow for small discrepancies regarding shape and colour as no two pieces can be identical.

 

We process orders within max 4 working days and usually dispatch them on Tuesdays and Fridays. Let us know if you require faster processing times and we will do our best to meet your needs.

 

Estimated shipping times (from the dispatch date):

 

*USA 5-9 working days

*UK and Northern Ireland 3-7working days

*Selected European Countries 4-5 working days

(France, Germany, Switzerland, Spain, Belgium, Sweden).

*Rest of Europe 4-7 working days

*Ireland 1-2 working day

Europe 3-9 working days

*Selected European Countries 4-5 working days

(France, Germany, Switzerland,Spain, Belgium, Sweden )

*Rest of Europe 4-7 working days

*Rest of the World 8-11 working days

 

Once the items ship we cannot accept any responsibility for delays may it be due to customs or busy shipping periods.

 

COMBINED SHIPPING

We always combine shipping to reduce charges on multiple items if possible. Any overcharges will be refunded to your account once the order is dispatched.

 

CUSTOMS AND TAXES

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

 

PACKAGING

As much as possible we re-use and recycle packaging products for shipping, so expect  random outer boxes, newspaper off-cuts etc.

We take utmost care to make sure our ceramics travel safe and we usually double-box products.